This is the first video in our ‘Workflow Examples’ series. In this example of an opportunity workflow, see some of the basic principles of Sage CRM’s workflow engine. 

This example shows:

  • Information messages that change depending on where the user is in the cycle
  • Conditions that force the user to attach specific documents before they can advance their opportunity
  • Automatic emails that can go out (or not) depending on the values selected 

Over the coming months, I will provide more examples on the Process Controls page of the My CRM Manager website.

Dan Cousins has been managing CRM projects for over 20-years. He and the team at My CRM Manager have distinguished themselves by being incredibly effective at helping companies maximize their investment in integrated CRMs. Dan has routinely been asked to speak at national Sage sponsored events.

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