In this candid interview with Nicole from SmithCraft signs, we start with why CRMs sometimes get a bad rap but then get into her experiences over the past 4 years in evolving her system.

Dan Cousins has been managing CRM projects for over 20-years. He and the team at My CRM Manager have distinguished themselves by being incredibly effective at helping companies maximize their investment in integrated CRMs. Dan has routinely been asked to speak at national Sage sponsored events.

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