Jeff Richards (head of Sage CRM training and development) and David Beard (Sage CRM Principal) have a podcast series wherein they interview a handful of Sage CRM partners from around the world. 

This is the third (last) of 10-minute segments they did with me (Dan).  Here are the links to the first and second episodes.

In this third episode, we cover:

-The risks associated with CRM projects (CRMs in general, not Sage) and how we build processes into how we manage projects that minimize the risk. 

-The concept of thinking about CRM as a communications system.

-How the plan for any CRM project invariably changes mid-project.

-The team at My CRM Manager and our strategic partnerships with other companies in the global Sage CRM community.

Dan Cousins has been managing CRM projects for over 20-years. He and the team at My CRM Manager have distinguished themselves by being incredibly effective at helping companies maximize their investment in integrated CRMs. Dan has routinely been asked to speak at national Sage sponsored events.

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